Apple has introduced a service program for a rear digital camera subject that impacts some iPhone 14 Plus models that have been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units will probably be eligible for servicing at authorised Apple service suppliers at no extra price, and prospects can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. In the meantime, customers who’ve already paid for repairs to the rear digital camera on the iPhone 14 Plus can contact Apple for a refund.
Apple Affords iPhone 14 Plus Service Program for Rear Digicam Situation
A help web page arrange by the corporate states that it found a “very small share” of iPhone 14 Plus models are affected by a problem the place the rear digital camera doesn’t present a preview. iPhone 14 Plus models that have been produced between April 10, 2023 and April 28, 2024 might be impacted, in line with Apple.
iPhone 14 Plus house owners can enter their serial quantity on the corporate’s help web page to test whether or not their smartphone is affected by the difficulty and eligible without cost servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.
The way to Examine Eligibility for Apple’s iPhone 14 Plus Service Program
In an effort to discover the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on Common > About. Lengthy urgent on Serial Quantity on this display screen will show a Copy shortcut, permitting customers to stick the textual content within the area on Apple’s help web page for the iPhone 14 Plus Service Program.
Apple’s help doc states that some prospects who’ve iPhone 14 Plus models with harm that forestalls the rear digital camera service — similar to a damaged rear glass panel — might want to resolve these points first. Not like the free service program, Apple says it’ll cost prospects for these extra repairs.
Clients who’ve already paid for to service their iPhone 14 Plus rear digital camera also can contact Apple for a refund, in line with the corporate’s web site. Devices 360 was in a position to confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.
